In-Home Safety Policy

Version: 1.0.0 (draft) · Applies to: Braiders (and informs Clients)

Incorporated by reference into the Braider Independent Contractor Agreement (§23). Many Bookings are performed at a Client's home; this policy sets the safety expectations.

1. Professional conduct

• Respect the Client's property, privacy, and household.

• Do not bring guests, assistants, children, animals, or third parties to a Booking unless expressly authorized by Zounya and the Client.

• No alcohol, drugs, or weapons; no harassment, threats, or discrimination.

2. Use Zounya's safety tools

• During a service you may share your session (live location, and audio where available) with Zounya's security team, and trigger a panic alert if you feel unsafe (in-app safety panel).

• A panic alert immediately notifies Zounya's security team. If you are in danger, call 911 first.

3. If the environment becomes unsafe

• You may end the Booking and leave at any time if you feel unsafe. Report it immediately (see the Incident Reporting Policy).

4. Communication and payment

• Communicate through Zounya's approved channels where available.

• Do not accept cash or off-platform payment.

5. Reporting

Promptly report any safety issue, injury, allergic reaction, property damage, dispute, law-enforcement involvement, or other incident via the in-app tools or support@zounya.com.