Braider Community Guidelines

Version: 1.0.0 (draft) · Applies to: Braiders

Incorporated by reference into the Braider Independent Contractor Agreement (§23). These guidelines keep Zounya safe, professional, and trustworthy.

Be professional

• Communicate respectfully and promptly through the Platform.

• Arrive on time; if you're running late or must cancel, notify the Client through the Platform as early as possible.

• Deliver the service as described and to a reasonable professional standard.

Be honest

• Use accurate profile information, real portfolio photos of your own work, and truthful pricing.

• Only offer services you are legally authorized and qualified to perform.

Be safe and respectful

• No harassment, discrimination, threats, violence, or intoxication.

• Follow the In-Home Safety Policy and report incidents promptly.

Protect Clients and the Platform

• Use Client information only to complete the Booking; never for off-platform solicitation.

• No cash or off-platform payments; no circumventing Zounya with Clients you met through the Platform (see Anti-Circumvention Policy).

Enforcement

Violations may lead to warnings, payout holds, suspension, or termination, depending on severity. Serious safety violations may result in immediate removal.